Wednesday 16 August 2017

mVisitor feature review : Visitor Management Solution, Visitor Management Software



Taking an appointment or scheduling a meeting many a times become a long process with to and fro calling/communication from both sides. The process starts with,
  • You reaching out someone for his/her appointment or someone reaching out to you for your appointment
  • Now, the receptionist/front office staff gets a call (or the person visits your establishment and asks to meet you, which is very rare)
  • The front office calls the respective staff (whose appointment is sought)
  • The staff then gives a time when he’s free
  • Now, the visitor might not be free at the time given by the staff and he asks for another time slot or suggests a time as per his convenience
  • And, this process continues till both the parties agree upon a mutual time
  • Many a times when a person who took appointment visits, he is accompanied by other people and they all want to meet the employee
  • Here, the front office staff calls the employee, explains the scenario, then the employee allows all or some or none of them to come. Which may cause discomfort to both the parties.


Throughout this process one person (front office staff) dedicatedly receives calls or welcomes guests (who visit without notice), forwards the requests to the respective employee, connects back to the person (who sought appointment), communicates his response (after talking to him) to the employee again and vice versa.

This process can be very irritating, unnecessary wastage of time and improper use of a resource. And, this is the reason why you should switch to a better Appointment manager. Following is what a digital appointment management solution can do for you.
  • It lets you schedule appointment over mail, call and/or through the software itself.
  • All the iterations happen over the same channels without involving another resource.
  • Whenever a scheduled appointment is canceled or rescheduled, all the parties involved are informed automatically through the system. Yes, you won’t have to worry about calling or mailing everyone.
  • You know your visitors before allowing them to meet you. All the visitors are registered providing all their details before they seek an appointment.
  • Visitors specify (in the appointment management system) the number and details of additional visitors (if any) to accompany them, while requesting for appointment. You can accept or reject to meet any of the additional visitors.
  • Your front office is notified through the system about your meeting when you fix one with all the visitor details.
  • All the visitor data (mobile number, email id, identity proof (you specify what all you need) and photograph) are verified and recorded.
  • And, it’s a one time process. Yes, the visitor registers just once and on his future visits he’s not required to give his data all over again. You will have to just ask for his mobile number to get his details from the Visitors World solution.
  • You get unlimited storage space to save unlimited visitor and visit records.

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